Blog
Providers of home voice phone service have obligations
Telephone service providers replacing their copper networks with fiber—a transition known as "IP" or "tech" transition—must comply with rules designed by the Federal Communications Commission to protect customers. The rules,…
FCC event on ‘technology transition’ open to public
Consumer Action has learned that the Federal Communications Commission’s Consumer and Governmental Affairs Bureau will host a "Technology Transitions" information session on Monday, Sept. 26, 2016 from 1-2 p.m. at the FCC…
New FCC rules about transition to New Phone Network
Over the past couple of years the FCC has been working with consumer groups, telephone companies and others to think about how to make the transition to modern networks as seamless as possible. Here are few new rules that will help make that happen.…
Florida workshops on new phone network
Residents, community organization staff and volunteers in South Florida's West Delray Beach area learned how phone technology is evolving and how to stay safe on the Internet during a series of presentations and trainings Consumer Action held in October…
Partnering with nonprofits and local organizations
Over the course of the trial, we at AT&T have worked together with local groups and organizations to hold meetings, events and information sessions to talk to West Delray Beach residents and community members about the trial. What it is, what it means…
Tips
If you are concerned about "radio frequency" from your cell phone, reduce exposure by using a speakerphone, earpiece or headset to distance the device from your head.
It might be possible to avoid a cell plan contract and an early termination fee (ETF) if you pay full price for your phone. Compare prices to get the best deal!
Data usage is measured in kilobytes (KB), megabytes (MB) or gigabytes (GB) rather than minutes. There are 1,024 KB in 1 MB, and 1,024 MB in 1 GB.
If you don’t use your cell phone much, consider a prepaid plan. Unless you choose to “re-up” your minutes, you can’t go over your limit.
If your phone is lost or stolen, notify your carrier right away so that service can be turned off to avoid unauthorized use, for which you may be liable.
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