Blog
Providers of home voice phone service have obligations
Telephone service providers replacing their copper networks with fiber—a transition known as "IP" or "tech" transition—must comply with rules designed by the Federal Communications Commission to protect customers. The rules,…
FCC event on ‘technology transition’ open to public
Consumer Action has learned that the Federal Communications Commission’s Consumer and Governmental Affairs Bureau will host a "Technology Transitions" information session on Monday, Sept. 26, 2016 from 1-2 p.m. at the FCC…
New FCC rules about transition to New Phone Network
Over the past couple of years the FCC has been working with consumer groups, telephone companies and others to think about how to make the transition to modern networks as seamless as possible. Here are few new rules that will help make that happen.…
Florida workshops on new phone network
Residents, community organization staff and volunteers in South Florida's West Delray Beach area learned how phone technology is evolving and how to stay safe on the Internet during a series of presentations and trainings Consumer Action held in October…
Partnering with nonprofits and local organizations
Over the course of the trial, we at AT&T have worked together with local groups and organizations to hold meetings, events and information sessions to talk to West Delray Beach residents and community members about the trial. What it is, what it means…
Tips
During natural disasters or widespread emergencies, wireless voice networks can be overwhelmed, and text messages to loved ones have a higher likelihood of getting through.
If you don’t use your cell phone much, consider a prepaid plan. Unless you choose to “re-up” your minutes, you can’t go over your limit.
Ask your carrier if you can update your cell phone's roaming capability to give your phone a signal boost. Updating may improve reception.
Save your data allowance and tune your smartphone into free public Wi-Fi, available in some cafes, airports and public spaces. Switch to Wi-Fi mode in the "settings" menu.
The FCC suggests that pacemaker users may want to avoid placing or using a wireless device close to their pacemaker.
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